Case study

Travel Retailer

Our client is a leading UK-based travel retailer, with 16 global partners and managing over 90 outlets and more than 300 innovative retail units.

 

A person holds a globe while standing on a mountain peak, showcasing a breathtaking landscape.

Rapid Deployment

Key Leadership Interims Ensured Operational Continuity

Streamlined Operations

Interim executives brought specialized expertise.

They have global hubs across three continents to facilitate a collaborative approach.
Following a strategic rebrand in 2022, the business has experienced significant growth, doubling its size over the past four years to a current turnover of £192 million.

The Challenge

Rapid expansion and rebranding efforts led to several challenges:

  • Leadership Gaps: As the business expanded, there were critical gaps in leadership roles that needed to be filled to maintain growth momentum and operational efficiency.
  • Specialised Expertise: The company required executives with specific expertise in retail operations, technology implementation, and international market strategies to manage and sustain rapid growth.
  • Access to a virtual bench of trusted associates able to quickly align with the company’s new strategic vision and deliver immediate return on investment.

Our Approach

To address these challenges, the company partnered with HW Interim Solutions, we implemented the following strategies:

Targeted Interim Search:

  • Conducted a comprehensive assessment of the company’s needs and the specific expertise required for the interim executive roles.
  • Leveraged an extensive network to identify top-tier candidates with proven track records in retail operations, technology implementation, and international market management.

 

Accelerated Solution Process:

  • Streamlined processes enabling swift deployment of subject matter experts, minimising business disruption.
  • Utilised HW Interim Solutions comprehensive network of associates and their extensive industry and sector knowledge, to ensure candidates not only possessed the necessary skills but also aligned with the company’s pace and vision.


Delivery:

  • Continuous partnering with C-suite leadership team and Investors to ensure delivery outputs were met.

Results

Rapid Engagement of Leadership Gaps:
Key leadership Interims were deployed within a short timeframe, ensuring continuity in operations and strategic initiatives.

Enhanced Operational Efficiency:
The newly appointed interim executives brought specialised expertise that streamlined operations, improved supply chain management, and optimised retail performance.

Sustained Growth Momentum:
With experienced leaders adept in transformational settings, the company made great strides in realising its growth ambitions.

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